CALICO PRO’s firmware is updated using CALICO Studio.
Firmware updates may be necessary for added features, enable new options, or for the purpose of fixing a reported bug.
New firmware for your CALICO PRO can be downloaded from CALICO PRO Firmware Updates.
Select your specific model carefully so that the correct firmware can be downloaded. The download will be in the form of a .zip file.
NOTE: Before updating the firmware, please log into the device and save the configuration to a file. When upgrading from early firmware releases to the most recent release, do not use the backup and restore options under the firmware updater. Instead, update the firmware and restore the settings from the CALICO Studio software, and then upgrade to the latest version of CALICO Studio.
To install the new firmware:
1. Open CALICO Studio and select connect to your device.
2. Locate your device on the network using its name and/or IP address. Verify at this stage that
the already installed firmware is not the same one as you are trying to upload.
3. Once the correct CALICO PRO is found and you have decided that a firmware update is needed, enter the administrator username and password.
4. Normally you would click the green “connect” button at this stage to connect to your device
but instead choose the link below this button that says “update firmware”
5. Follow the prompts to find the new firmware .zip file (you now have some backup and restore options). If all is set correctly check Confirm settings box, the then Start update.
6. The update should not take more than a few minutes.
Note: Ideally, this should be done when the system is not being used as the unit will re-boot after the update to complete it